Customer Testimonials
I dropped off my truck while I was on vacation and they were able troubleshoot the issue i was having which only happened when truck was cold in the morning.
Attentive friendly and responsive to calls and questions with clear explanations and as timely with repairs as was possible
I can’t say enough about this dealership. I was in and out in 40 minutes for a routine oil change and tire rotation. The service manager and all involved were so polite and courteous. I’m so glad I will be dealing with this dealership from now on.
Great service in and out in less than 1/2 hour, we were very pleased!
I went to get an oil change at Vision Nissan in Canandaigua on a Saturday and they got me right in through the express service. Jonathon Jenkins assisted me and was very friendly and knowledgeable. I will definitely return for any service needs.
I love getting my car serviced at Vision Nissan in Canandaigua! They are so good at communicating and are very professional. The waiting are is clean and comfortable and has everything I need whether I want to work or just read or watch tv or surf !
I had a inspection done and happy only to there a half hour. Great service
This was first service appointment with Vision Nisson and Jonathan was very professional and clear on everything that was taking place. So far I would give them 5 Stars out of 5. I plan on making them might default service provider. I am more than pleased.
My husband and I had a great experience
They have always been very helpful and accommodating.
Thanks Everything was done in a very short time. Fast service for it being a Saturday.
Very helpful. The service department is very helpful when it comes to fixing my nissan
nice and clean, in and out quickly, i was treated by everyone very wwell i will come back
After having multiple issues from another repair place, Vision Nissan was able to diagnose and repair our vehicle. My daughter who drives the vehicle says, it works better then ever. Vision Nissan has made her feel safe knowing the vehicle is reliable again. Thank you for helping our family!
Great service done in a short clean spaces easy to set appointment up for our schedule
Excellent service. Got us in same day and completed everything needed.
Staff was friendly and helpful and had a nice selection of what I was looking for.
Great service. Will go the extra mile to help out a customer. Good people.
I enjoy coming to this dealership due to the friendly atmosphere and convenience. Coming in for an oil change is easy and a comfortable wait.
Amazing service. Great people and so easy to deal with.
Went above and beyond. Excellent service department!!
They are always very professional and very friendly. They don't try to sell me unnecessary things and I always enjoy talking to the manager. He is very friendly also.
I recently had a brake light issue with my 2024 Kicks. The service center dealt with it promptly and efficiently. They were knowledgeable and professional and resolved the problem
The service was very quick and well done! As if nothing happened to my car
I was very happy with their quick service and pleasant employees. They were very helpful and a joy to work with.
They made the process easy and seamless. Very accommodating! Would recommend them to a friend
Honored the advertisement without having to struggle with them. Got the truck I wanted without issues.
Great customer service, excellent sales experience and state of the art service department and trained mechanics
Used the express service for a oil change and tire rotation. In and out within a hour.
Enjoyed my experience. I did not feel pressured and was helped beyond my expectations. Best customer service I have ever experienced at a dealership.
Overall buying process was good
Excellent service but I felt a bit ambushed by the price of my 30,000 mile service. The original estimate was $800-900 but once the truck was already being serviced they called to tell me it would be $1750! The final price was closer to $1600 but seriously? Double the estimate? Something isn’t right there.
Vision Nissan has a full staff of knowledgable individual’s. If, you’re looking for service or a new car, look no further.
The dealership was a very nice experience. All the staff that I had dealings with were very nice and knowledgeable. I would highly recommend the o!
This is my 2nd time visiting your service center and it was fantastic Everyone was courteous and professional My vehicle was in and out very quickly
I’ve taken it in a couple times the last few months for different things. They’re always professional, polite and courteous. This past time I thought I may have had an issue, but they quickly confirmed there was nothing and eased my fears. Thank you always for your time and dedication to keeping me and my family safe!
Great people. Great Service!
Quick service and very friendly! Needed my key replaced and they did it within an hour
The best service ctr I have ever been to. The gentleman that took care of me was so courteous and pleasant
Love the service at this Nissan. Honest, fast, and reliable service manager. Always a pleasure. Give them a try!
Chase was the salesperson who helped me, he was awesome, extremely helpful and polite, super responsive to my questions and concerns , he is an awesome asset at this dealership and I would be happy to use him for future purchases.
Great customer service, state of the art service center, competitive pricing and world class Nissan
Very friendly service writer. Good service, fine promptly. I would come back again. Thank you.
Sales and finance personnel were very helpful and friendly. They answered all my questions and covered everything I needed to know about the purchase of my new vehicle. Was a pleasure working with them.
The people at Canandaigua Nissan are wonderful to work with! They make sure that we have the service we need fast and efficiently.
Edward, Don, and Taylor were all fantastic. Totally professional, kept us informed at all times. Worked to get us the best deal on a beautiful vehicle with a phenomenal warranty Taylor was a joy to work with, efficient, funny, and respectful So good to have this young man help us with the daunting technology, and point out the important driving features.
Excelent service department
All as planned. Prompt. Courteous. No surprises. Will be back and will recommend to others.
They handled my service very efficiently and were accommodating. Very much appreciated. The young man in service kept me informed of the progress.
They HELP me!! Thank you Canandaigua Vision!! GOD BLESS I was told up front what this company going to do, and they did it !! They HELP ME
The service was amazing and clear. I understood exactly what they were doing and the service was timely.
Very responsive, and timely service. Overall great customer service and will have them as primary mechanic.
The service was completed promptly & thoroughly. Jonathan did an excellent job communicating with us. We highly recommend your Service Department.
The service attendant went above and beyond to serve, assist, and answer questions I had concerning 4 wheel drive. And he was able to service the coffee maker so my husband could make hot chocolate. He was very thorough explaining all items of the state inspection and what we needed to give attention to in the next two months or so. He's an A+ guy in my book !!
I have been coming here for years. I love the service. Every one is very nice. You shouldn’t make your customers write a minimum word count on a complementary survey.
Immediate response to have my car inspected and back-up sensors operation confirmed.
It was a good experience and the service didn’t take long.
Outstanding service, professionalism, communication. Would not hesitate to use again. Thank you for getting our car taken care of so quickly.
This KIA has been a dependable car for over 3 years with minimal maintenance required. It has surpassed the expectations that we had for this vehicle, as it replaced a Lincoln!
Thank you guys for the great Saturday service to my Nissan Rouge. Oil change, tire rotation, and New York State inspection.
Hayden and Jonathan helped me out so much. I will be returning for future services and other business.
Always very friendly service technicians. comfortable waiting area. Service requests handled efficiently and accurately. Recommend.
I was able to get in quickly for my inspection. I was very appreciative, and I was in and out quickly.
Fantastic customer service. Very pleased with the quality of the service and the knowledge of the employees
Arrived on time and vehicle was taken right in. Under warranty and problem was fixed. Friendly service and nice waiting area!
I had work done on my 2017 Nissan Rogue. I was very satisfied with the customer service and great communication.
Perfect as always!!!! Loved working with Chase!!!!!
They do a great job. Fast and thorough and provided inspection video with details underneath the car. I am very happy with their service.
Vision staff get it! Always top notch in all aspects of business relationship. Customer first!
I am very satisfied with the service that I receive at Vision. Curteous and efficient.
Very good customer service. Nice waiting room - excellent coffee ! It was a very pleasant experience
Nice service experience and clean dealership Quick service team got me in and out quickly nice area to sit in with coffee and TV
This dealership sells Nissan cars at an affordable price. The have friendly service people who help.
Work has been crazy had a couple extra minutes I pulled in to express within 30-45 minutes oil change and other things were done
Very pleased with the service here. They have never messed up anything on my car, as other service stations have in the past.
Best dealer ship I’ve been to in a long time great service great people
Great people to work with and they were very forthcoming with all information about my car.
Very pleased with how fast service is nice people goes above and beyond to make sure I'm satisfied!!
Service is always great, car comes back clean, and all our questions are answered. Service advisor is always professional and polite.
It was a Saturday afternoon and they got me right in and mounted my tires for me!
Service appointment was thorough, completed as requested, in a reasonable time. Full explanation provided of findings.
Prompt friendly service in a state of the art facility. I always feel welcome when come in for service.
A bit lagged in response to a recent recall. I had to inquire and the parts were there.
I receive excellent service at Nissan in Canandaigua. They are timely and keep me informed.
Always quick to help. Is very knowledgeable. The service guy very friendly and the mechanic Ted was wonderful
They were helpful with the services I needed completed and were able to answer all my questions
Although very busy, was greeted by 2 different staff stating they would be us shortly.