Customer Testimonials
Absolutely the best buying experience. The professional staff made sure that I was more than happy. Thank you agian!
I had stopped at vision Nissan several times over the past year, thinking about replacing a vehicle each time everybody was knowledgeable, courteous, and engaging. I enjoyed my interaction with everybody at Nissan Canandaigua, except the finance office video which perhaps spoiled the whole interaction.
Awesome. Great people. In and out quickly Would recommend to a friend Will be back the next time I'm looking for a car or truck
After a few prior experiences with previous Service Managers.Which was not a good experience. (Ones who are no longer working there.) I went back when Adam returned temporarily. Now that Adam is at another branch. I thought I’d give them 1 more try before following Adam. Mark and Joe are are conscientious and were very easy to work with.. Joe explained to me in detail why I might want to consider additional services on my vehicle and why with zero pressure Both Mark and Joe went above and beyond the extra mile and kept me advised as to what ...
We have always been satisfied with the service and purchasing new vehicles. The service has always been spot on!
Prompt, courteous service. Scheduling was easy. Clean facility. Work was done on the car with care.
The service was fast and reliable The service neede was explained and completed at a very fair price.
They were friendly, quick and efficient. Definitely my place to take my car for all my automotive needs
Great service told me it would be about an hour' Took only forty five minutes and I was on the road great job
My service was efficient and reliable. They have always done good work and taken care of me as a customer!
They are always friendly and they go above and beyond normal expectations for service. I would recommend to anyone.
Quick and friendly service. I needed brake rotors and pads on the front wheels of our Pathfinder, and they were able to complete the work in just a little over an hour.
Great service, quick and easy, service dept was very personable,helpful, knowledgeable,and professional. Overall a great experience.
They fixed the problem on my car everyone was very nice & helpful they even washed my car when done
Very professional and friendly. I had my car inspected and windshield wipers replaced and service was quick
They were very helpful and friendly. Quick with the service and accurately priced. Very satisfied.
Done right and on time. Easy to schedule, courteous and pleasant environment. Quality time spent.
Courteous, kind, and treated me well. Service was timely and I was very pleased with the outcome.
Friendly and helpful. Answered questions that I had were very efficient. Visit took amount of time I was quoted
As we lease our 6th Vision Nissan, we continue to be pleased with the quality service that we have received over the past four years! Vision Nissan has always put our needs and plans at the top of the list! They are knowledgeable, courteous, friendly and accommodating. From sales to service we have always gotten their best efforts! We look forward to continuing the relationship in the future with Vision Nissan!
The service department is always very nice and informative. It is convenient to drop off your car for repairs.
The reps are Always helpful and efficient!! Service is always done right the first time
In and out and on time for the appointment. Nice waiting area and good Wi-Fi reception
We had excellent service on our Sentra the other day! Will be coming back for sure.
Great service department, walked me through what my car needed and why without trying to upsell. Had me in and out on time. Service manager and mechanic were very helpful. Will return.
Very pleased with the service and people of Vision Nissan of Canandaigua! Will definitely refer friends and family!
Service department/manager has a very nice personality and seemed to care about the customers.
Service was quick and honest. Everything was explained clearly. They even washed my vehicle before I left.
Professional,friendly service people along with great hours.Saturday morning service was quick and easy out in a hour!
They are very good honest people with are vehicles l will take my car anytime there again
Everyone was very accommodating & very nice! The service dept. & Mgr.treated us very well. Ty
Service was fast,took care of everything,very easy to deal with,done within one day
The work was completed within the given time frame. The service staff was friendly and knowledgeable.
Attentive and concerned, friendly and competent, willing to help to get what is needed done right!
I was completely satisfied with the service done on my Nissan Rogue. They did a great job .
Car was in and out fast, great customer service. Service manager and mechanic were very helpful and explained everything.
I was having a problem with an outside company calling and harassing me about buying a car. They thought that I had a 2015 when last year I bought a2022 they would not stop calling me and after the third phone I called the dealership. The manager apologized and took car off the problem. I was very happy
Great staff, excellent waiting area. Mark in Service is great, Matt the GM is amazing !
Vision Nissan in Canandaigua was very pleasant to do business with. Would recommend them to friends and family
Dealer was very helpful excellent service and will recommend service department.Thank you for very good treatment
Always good service. All work was explained. I like that the expected maintenance is presented as a suggestion
Great service, explained everything and right on time as promised Highly recommended Thank you all
The oil change was completed quickly and all the associates I worked with were very friendly and helpful.
My car inspection was handled quickly and efficiently. Everyone was accommodating and polite. Great experience.
What a truly seamless experience. From talking with the Matt who took the time to ask me specifics in what I needed and finding me a vehicle that checked all the boxes, then to tyler who was ready and waiting for me when I arrived. Tyler took the time to answer questions I had about the vehicle and was prepared to get all the paperwork and documents ready to wrap up the deal that day. Working with Phil to sign all the appropriate paperwork was just simply easy. Phil offered different options without any sort of "pushing" and ...
I had a problem I couldn't find. In thirty minutes the mechanic found my problem. He was very professional and knowledgeable.
This dealership is very friendly and open to serve the customer. I was pleased with the knowledge each person had of Nisson.
Amazing selection and perfect service every time I come here. Everyone is friendly and straightforward. Always looking to get people in and on their way! They even wash your car after service!
had an emergency, saturday am, they took me in and fixed the problem, cheerfully and willing to help. I will be using THAT dealership from this point forward. Even though they are further away than other dealerships.
Easy appointment, easy diagnosis and off I went. Everything is clear, concise and fairly reasonably priced like most things are these days.
Focused, timely and willing to take time to explain things. They went over work and costs before they started and made everything easy at the appointment.
Everytime I call I get right in and the problem taken care of the last time parts are ordered and a date has been made for replacement.The service manager always explains everything that is going on and recommends maintenence times.
Everyone there is very courteous,professional, and knowledgeable about the car and buying process. No pressure which was great!
Honest and very polite at this dealership I almost turned away from Nissan after a bad experience in Wesley chapel. Very impolite and dishonest service manager I ever met. He told me we needed to have our break fluid changed at 15000 miles and charged me over 100 dollars.
Nice folks.Service guys are great. Honored my requests. Quick service Oil change and tire rotation. Thank you, Vision.
Vision nissan in canandigua always goes above and beyond for great service.teccomend it to all.
The service department went above and beyond for my oil change by washing my truck. Unexpected but so nice. Service was done quickly and efficiently!
Good service and my service coordinator had good communication. The work was done in a timely manner.
Dealership apparently changed ownership. Would not honor lifetime oil change and tire rotation even though I paid extra for this service. Service personnel crude in explaining items needed - needs training in dealing with customers
Everyone was courteous, helpful and more than willing to answer any questions that we had. Thank you for the help
Jeremy did a great job. Everyone was friendly, and helpful. Such a good experience!
Phil the salesman was great!!! The other people at the dealership were very helpful and friendly!!
Buying a car can be stressful, but Billy Smith at Vision Nissan, made the experience stress -free !! I highly recommend Vision Nissan and Billy if you’re in the market for a used or new vehicle . Nissan will find you what you’re looking for and make it so easy !! I am so impressed with this place . Billy went above and beyond , connecting me with an insurance company and having all the paperwork done when I got there. It went from a dreadful, “ buying a car “, to a great experience ~ Thanks to Billy Smith ‼️
Knowledgeable, friendly, efficient, always taking care of customers
I purchased a used vehicle back in May 2020 from Vision Nissan and after a few months of driving it, it having a couple issues and overall changes in our life situation, came to the realization that it wasn’t the right vehicle for us. I returned to Vision because I was comfortable with Jeremy. Jeremy & his Manager Richie immediately sprung into action to get me into something much more comfortable. Furthermore, Cody worked out the absolute best financing again, for our family’s needs. These three gentlemen are the absolute dream team and I will happily send friends & ...
top notch establishment! We are always treated like family!
I had the best buying experience awesome people Billy was the best to work with!
they helped us ger a car for Dan and treated us like family
nice place, clean. went for oil change and tire rotation ( first oil change for new Jeep) but their service department did not have the required socket to remove my lug nuts. i left with changed oil but not the recommended tire rotation. disappointed
I would recommend vision Nissan Canandaigua to anyone they are so fantastic!!
ive bought a few cars at vision nissan and had great experience each time
We recently purchased two vehicles at Vission Nissan in Canandaigua. Mr. Antonio Iannucci and the finance department were extremely helpful in finding us the best deal! We also had to get the battery replaced quite quickly on the Captiva, but the service department didn't blink- got us in immediately and took care of the issue. I feel confident knowing if there is an issue with one of the vehicles, I can reach out to them and they will assist us! Thank you again to the entire team!
The service department is one of the best I have ever used!! They always get me in when I need to and I am in and out on the service day John is my service guy and he and his coworker are amazing
The easiest process when getting my new lease. Everyone at the dealership was friendly and so easy going! I’ve been with Vision for around 5 years now and I wouldn’t have it any other way!
WOW! Such a kind, helpful team of people! Adam, Massimo, John, Jeremy, all great people. I ended up actually getting a refund fr a used car I bought here, and they were most understanding, helpful, and accommodating to the situation. Would gladly do business with them, again. Thank you for your honesty and compassion!
very friendly staff.....!
In this very busy world it’s hard to find someone that consistently goes out of their way to make you feel like your business is important and to make sure your experience is as stress free and smooth as possible. Adam at the service department consistently does that for me. He makes himself available for all questions and concerns and ALWAYS goes out of his way and goes the extra mile to make my cars run well and remain safe for my family. I recommend him to everyone looking for a dealership! Thank you Adam
I noticed the other day that I had a noisy wheel bearing and immediately called in and reached Adam. I explained my situation and that I had an aftermarket warranty and the troubles I've had in the past at other dealerships. We set up a time that worked best for my schedule and when I arrived he informed me of a recall that they could take care of while the vehicle was in. They shuttled me home and informed me every step of the way as to the review by the warranty company and the status of fixing my ...
I absolutely love the way I was treated! Top notch dealership, easy finance, head over heels with every single person I dealt with! Highly recommend
He was very helpful. He takes time but also makes sure everything is perfect for you and that the car is the best for you. He has put in great service and has been very polite . I would definitely recommend going here for a car!!
Antonio and the rest of the Vision team were extremely welcoming and did not rush me into any decisions. I would recommend them to all of my friends and family and will definitely be back for years to come.
Our service purchasing our new/used car was very professional, honest and courteous. We will be referring others looking for new vehicle needs to the Canandaigua Vision Nissan. Thanks so much
Jeremy was friendly and helpful. Not only was I able to test drive the vehicle but the dealership allowed me to take the car to my local mechanic and have them look at it before I made a final purchase.
Sales agent was helpful in answering all questions and explaining products. Manager was not at all clear in communicating price and his demeanor did not suggest trustworthiness during the negotiation process. Recommend sales agent and dealership, but do not agree to anything without having the numbers very clearly communicated- they do a lot of fidging around.
Knowledgeable, friendly, and professional staff... with their massive inventory selection, and extremely fast buying process, everyone should buy here!
Fantastic experience! I haven't bought a car in 10 years and Antonio made my experience comfortable and very knowledgeable! Thank you Antonia and the Vision Nissan team for all your help with my purchase1 Love my new Chevy Cruse!
Thanks for a great customer service guys! Everyone was incredibly friendly. I had my 6 year old with me there for several hours and every salesman treated him so great! We will be back!
I could write a novel on the incredible service I got from Mark and Massimo in Sales. Highly recommend!
Jeremy and Richie at Vision Nissan made this purchase smooth and easy. This was the third Murano I have bought from Vision, great people. I look forward to driving my new Murano! Thank you
It was a very fast process experience where we bought the car and drove with a new car in 2 hours. Dealership was clean and Jeremy was very patient with us and found us the vehicle with all the options that we wanted. It was a great buying experience we had, will recommend Jeremy and the staff of vision Nissan Canandaigua
From the moment we walked in the door, we felt welcomed. Jeremy was our first contact and I am grateful that he was! No pressure. Honest, funny, personable, kindred soul sharing our love for animals. Believe me, this means the world to me! He made sure to point out the osprey nest on our test drive and we helped a red slider turtle cross the road! I love my Rogue and I look forward to having my car serviced at Vision Nissan of Canandaigua! Thank you, Jeremy! I will not hesitate to send friends & family to you when shopping ...
Everyone at Vision Nissan in Canandaigua is really great. This is the second new Nissan I bought here. Would really recommend this dealership. I can’t say enough good things about them.
Cody and Richie we're great. I was in and out in about 3 hours with a brand new Rogue Midnight Edition. The facility was very clean and modern. I would highly recommend this dealership if you are looking for a hassle free process.
I LOVE MY NEW ALTIMA THAT I LEASED LAST FRIDAY FROM RICHIE. I AM GRATEFUL TO BOTH RICHIE AND ANTONIO FOR MAKING THE ENTIRE PROCESS SO EASY FOR ME. THEY TOOK THE TIME TO EXPLAIN EVERYTHING TO ME SO THAT WHEN I DROVE OFF THE LOT, I WAS SURE I DIDN T HAVE ANY QUESTIONS ON THE NEW FEATURES. AND IF I DO, I WILL DEFINITELY CALL THEM. I WILL RECOMMEND THIS DEALERSHIP AND THE QUALITY OF SERVICE TO ANYONE
So, came into the dealership just to see what was in my price range. Not only did Antonio listen to what I was looking for, he got me into a new to me rogue that fit into my budget! I never felt pressured into anything like I have experienced at other places. I will definitely recommend this location to anyone I know who is looking to buy a new car!
I went to look at at a used car that caught my eye, and walked away with my dream car. Jeremy was awesome, and made my experience was easy.
We had everything we needed every step of the way! There was a huge selection between all of the dealerships listed online, and figuring out what worked for us through the filters was very user friendly. Everyone was more than accommodating, and answered all of our questions (We had a loooot of questions). 5 starts all the way!
My wife and run I run a small business. We have very little time to car shop. Jeremy and the team from Vision Nisson made this process an enjoyable experience. Jeremy asked the right questions and was able to help guide us to the proper selection. The team expedited the lease with no hassles and made us feel important. We will have no problem recomending Vision Nisson to our friends and associates.
John Woods was our sales person. He was very professional and willing to answer any questions we had regarding our new pre-owned vehicle. He took us through the process and it was a long afternoon. But in the end it was fine. He also spotted that we left our E-Z pass in our trade in vehicle. That was extremely helpful. We would definitely go to that Dealership in the future.
They found the perfect car for me. I would definitely recommend this dealership. The customer service was excellent and it was a very good experience overall.