Customer Testimonials

We enjoyed our experience at Vision Nissan in Canandaigua. Matt P. Went above-and-beyond to help us arrive at a comfortable price for our new vehicle!

The service department there is great. Very professional and always very helpful And very knowledgeable

He was fantastic and handles all of our questions will complete competency and grace The sales team was very smooth

Quick service with friendly people in Service Dept. Very clean and comfortable waiting room and service area

What a great experience. Everyone was so courteous and realized I didn't have all day. Life long customer of this dealership

Chase was a great help and was able to help me over the phone ahead of time which was very helpful. I have a 1 year old so bringing him to the dealer to do all the talking and what not would’ve been difficult. I appreciate Chase’s communication and helping

Chase and the team at Vision was super helpful. Chase answered every single question we had and also offered continued support. Thank you!

Service was fast and employees were pleasant to work with. All in all an enjoyable experience.

5 They are working hard to help customer service They help with cars issues that customer May have with vehicles

I was very impressed by the friendly, efficient and all around Great service that I received! I felt like I was welcomed and that my business truly was appreciated by to the wonderful service staff! I didn’t even have to wait long for the service my truck needed! A note about before I showed up for my appointment: When I called to set up the appointment they were able to accommodate my schedule. They were friendly, knowledgeable and helpful! I am ALL AROUND IMPRESSED!!!! Thank you!

Had a little trouble actually scheduling appointment but it all worked out. As usual Vision Nissan service was excellent.

My car was taken in promptly upon arrival , I was welcomed to enjoy the waiting room and even shown the remote to choose my favorite channel, was greeted by each of these three people in a very respectful manner, and left feeling like these people I dealt with were exemplary.

Irik, Dan and Victor were great to work with, very friendly and took care of all of my needs. I would highly recommend them.

Services start on time and finished up sooner than expected. Friendly service and support staff.

Devon was awesome to work with. He asked me what I was looking for and found the right truckm Very easy process and very helpful.

All employee were friendly an helpful no pushed people just nice people thank you all at mission canaduaga thank you al

Timely. Got the job done. A fifteen word minimum is artificial, unnecessary, and annoying, annoying!! 👎 dealer rater!!

I love this place.They're very helpful.They help me with everything I need.They did everything I asked and so much more

Extremely friendly and informative. Fast, courteous, on time. It was an enjoyable experience. The place was clean and comfortable.

Staff are very friendly and helpful. They handled all of my little issues with no questions asked

The dealership staff is friendly and courteous. The service area was clean and had fast customer service


Devon welcomed us from the start at the front door. Never pushy but Was able to answer all of our questions and get us on the road with our new vehicle.

Very friendly easy to talk to them very clean waiting room mechanic was easygoing and I could talk with him thanks

Smooth transaction even though I had to make a second trip back Definitely do business with again

Made an appointment—fast service, under an hour!


Sales dept friendly and courteous Service dept is the same. Have had many good interactions with them both

Nice people all the way around. Very easy to work with . They had what we wanted and made the deal

I love this service dept. making an appointment is easy online and they are ready for me. Staff is friendly and welcoming! Love that I can just pull in the garage.

Good service, price with coupon, and staff...excellent.. They had suggestions on needed items for performance.



The staff was friendly and courteous and the work was done in a timely manner.

Vision Nissan was great to deal with. Handled my deal with professionalism and no gimmicks. Would definitely recommend using them if you’re in the market!

I had a serious misfire issue, talked to Alan on the phone and he told me to get there asap. I was given a rental vehicle and helped through the process every step of the way

My experience was great friendly,professional, my husband tho says the back still shakes, new Rotors against old break pads


Staff is very friendly and knowledgeable. And the young lady that takes care of payment, (sorry can’t remember her name) does a great job with the coffee and creamers!

Stopped in for oil change was done in a reasonable time while waiting Excellent service

Great service. Thorough checkup and reassuring. The service tech was also very friendly, knowledgeable and accommodating of my time.


I called into the dealership and asked if I could have some leasing options over the phone because I live 20 miles away and Vic and management were very responsive and timely with over the phone estimates and got me a great deal on a lease. It turns out I called at the end of month and got a great deal. The whole process was done in about 5 hours with credit check test drive and multiple phone calls. Very professional and courteous process.


Good deal, good experience, no pressure, fair price, solid vehicle.

Great team st Vision Nissan. Thank you, Devon, for helping to make our purchase of a 2024 Titan truck, a smooth one. Appreciated the non-pressure approach and your follow-up calls to make sure we were happy with the overall process and purchase. We'll definitely recommend anyone interested in a Nissan product to head out to the Canandaigua dealership!

everyone was very pleasant the mechanic was very informative.It was a very good experience.not only did they address the problem i had come in for they also did a multi point check on my vehicle

Had my Altima in for an oil change, tire rotation and state inspection. The work was performed competently. The staff was very courteous.

Very quick and efficient. I needed an inspection and oil change, walked in without an appointment and was out of there with a nice clean car within an hour.

Fast easy and professional Friendly peasant atmosphere and just a good overall experience Fun fast

It was good. Any questions were answered. Any issues Were resolved. Always willing to help in any way.

Good. Good. Good. Chase was very helpful and knowledgeable, by giving us honest and truthful answers to our questions. We would purchase from him again if we need to.

I was taking care of quickly, and with friendly, courteous, people. I would deffiately come back to this dearlership

This was my 1st oil change since I received my 2021 Rogue! It was suggested that I also have tire rotation done which made sense to me! Very nice gal, Tianna, told me that it would be about 1 1/2 hours so that was fine! I saw Chase, who sold me this car, & got to gab with him for a bit! Forty-five minutes after my car went in, it was done!! All seems fine & im loving my “new to me” bright blue Rogue😊

Just an amazing place good atmosphere good people. They gave me a ride to the gym while they worked on my truck. It was very nice of them.

Fast professional service

Excellent service Have bought 3 Nissan's from this dealer what keeps me coming back is the service department.

I purchased a new Frontier from them back in September. Overall I was feeling okay about it, but there were some little inconveniences that were frustrating me. A cab light not turning on when doors opened and a rattling sound above the front passenger seat. When I called for the appointment the team was respectful and helpful. One part needed to be ordered to fix the light, but there wasn't a clear cause for the rattling. When I came back for the replacement of the light, I mentioned the rattling again and a service teammate let me stay with ... Read More Google - Apr 23, 2025

Service was excellent. Not fond of your telephone auto service. And parts couldn't help me with a tire quote.

Excellent service during the purchase. Took the time to make sure I understood every step in the process. After the sale was done made sure the car was good to go and explained the operation to me

Staff is great and coffee and creamers are the best. Plus little bags of snacks are an added touch


Very impressed with the service and the car wash at the end of the oil change

No gimmicks. Straight forward deal. ( I am supposed to use at least 15 words to describe, but I said what I wanted to say, so I'm just filling the rest with these words.)


The salesman Chase was excellent and very knowledgeable/friendly. The entire staff were also very friendly and accommodating. My wife and I purchased 2 new vehicles. Very happy.

Matt Poquette was well prepared. He was always aware of our needs. He accommodated change. He was never pushy or impatient. He was very easy to work with!

Fast, easy, comfortable waiting area, friendly personnel, had an oil change and tires mounted and balanced in approx 1 hour.

Was not pleased with the fact that our frontier was not prepped for delivery.it wasnt cleaned, stickrs still on the windows and undercoating neede to be touched up

Over all decent experience. 24 hours later I got a better apr rate through reliant. 7.49% down to 6.49%... Ed tried his best to upsell a few package and discount them. We didn't need them and would of been wasted money.

Great price, easy process to purchase.

Came in for an oil change. Service was completed quickly, had me back on the road in under 40 minutes.

They were compatable with the price of what was done . They were friendly and pleasant.

Everyone was great the minute I walked in the door good communication, good energy good service. Everything was excellent

Service was fast and accurate. Was notified about repairs and cost up-front. Comfortable waiting room.

The people are always very friendly and helpful when I visit. The oil change was quick and I was able to schedule the appointment the day after I called to set it up. They even washed my car!



Very professional Did a great job,?? pleased with the work Will come there again Very pleased

Matt was very easy to work with. Answered all my questions and went over everything that I needed to know.

I have no complaints about my experience in leasing my new vehicle and I would recommend anyone to Vision of Canandaigua

Very helpful, not pushy. Knowledgeable. Also Dan & Iric were nice to work with, along with Josh(?)

We purchased our third car from Visions Nissan in Canandaigua. Sales staff are always helpful, never pushy. Sales Manager has always been easy to work with. They truly are interested in making you happy and earning your business. We will be back when its time to get another car.


Always and out very quickly and great service. The mechanics are very friendly and courteous .

Shorter waiting time than expected.


Service is always reliable and the staff is always friendly and keeps you updated on what's going on.

They fixed my wire harness. Very good people to work with. Very helpful and informative

Matt (sales person) was great as well as Dan (financial person). Over all good experience but as always too time consuming process.

Friendly, knowledgeable staff. Easy to work with and no pressure sales. Chase, Iric and Dan were great to deal with.

Jonathan was great, he truly cares about his customers. Very please with my visit and will return when needed.

I dropped off my truck while I was on vacation and they were able troubleshoot the issue i was having which only happened when truck was cold in the morning.

Attentive friendly and responsive to calls and questions with clear explanations and as timely with repairs as was possible

I can’t say enough about this dealership. I was in and out in 40 minutes for a routine oil change and tire rotation. The service manager and all involved were so polite and courteous. I’m so glad I will be dealing with this dealership from now on.

Great service in and out in less than 1/2 hour, we were very pleased!

I went to get an oil change at Vision Nissan in Canandaigua on a Saturday and they got me right in through the express service. Jonathon Jenkins assisted me and was very friendly and knowledgeable. I will definitely return for any service needs.

I love getting my car serviced at Vision Nissan in Canandaigua! They are so good at communicating and are very professional. The waiting are is clean and comfortable and has everything I need whether I want to work or just read or watch tv or surf !

I had a inspection done and happy only to there a half hour. Great service

This was first service appointment with Vision Nisson and Jonathan was very professional and clear on everything that was taking place. So far I would give them 5 Stars out of 5. I plan on making them might default service provider. I am more than pleased.