Customer Testimonials

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DealerRater Jun 21, 2025

We enjoyed our experience at Vision Nissan in Canandaigua. Matt P. Went above-and-beyond to help us arrive at a comfortable price for our new vehicle!

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DealerRater Jun 20, 2025

The service department there is great. Very professional and always very helpful And very knowledgeable

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DealerRater Jun 20, 2025

He was fantastic and handles all of our questions will complete competency and grace The sales team was very smooth

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DealerRater Jun 15, 2025

Quick service with friendly people in Service Dept. Very clean and comfortable waiting room and service area

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DealerRater Jun 15, 2025

What a great experience. Everyone was so courteous and realized I didn't have all day. Life long customer of this dealership

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DealerRater Jun 12, 2025

Chase was a great help and was able to help me over the phone ahead of time which was very helpful. I have a 1 year old so bringing him to the dealer to do all the talking and what not would’ve been difficult. I appreciate Chase’s communication and helping

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DealerRater Jun 12, 2025

Chase and the team at Vision was super helpful. Chase answered every single question we had and also offered continued support. Thank you!

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DealerRater Jun 10, 2025

Service was fast and employees were pleasant to work with. All in all an enjoyable experience.

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DealerRater Jun 8, 2025

5 They are working hard to help customer service They help with cars issues that customer May have with vehicles

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DealerRater Jun 7, 2025

I was very impressed by the friendly, efficient and all around Great service that I received! I felt like I was welcomed and that my business truly was appreciated by to the wonderful service staff! I didn’t even have to wait long for the service my truck needed! A note about before I showed up for my appointment: When I called to set up the appointment they were able to accommodate my schedule. They were friendly, knowledgeable and helpful! I am ALL AROUND IMPRESSED!!!! Thank you!

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DealerRater Jun 7, 2025

Had a little trouble actually scheduling appointment but it all worked out. As usual Vision Nissan service was excellent.

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DealerRater Jun 6, 2025

My car was taken in promptly upon arrival , I was welcomed to enjoy the waiting room and even shown the remote to choose my favorite channel, was greeted by each of these three people in a very respectful manner, and left feeling like these people I dealt with were exemplary.

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DealerRater Jun 6, 2025

Irik, Dan and Victor were great to work with, very friendly and took care of all of my needs. I would highly recommend them.

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DealerRater Jun 4, 2025

Services start on time and finished up sooner than expected. Friendly service and support staff.

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DealerRater Jun 4, 2025

Devon was awesome to work with. He asked me what I was looking for and found the right truckm Very easy process and very helpful.

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DealerRater Jun 4, 2025

All employee were friendly an helpful no pushed people just nice people thank you all at mission canaduaga thank you al

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DealerRater Jun 2, 2025

Timely. Got the job done. A fifteen word minimum is artificial, unnecessary, and annoying, annoying!! 👎 dealer rater!!

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DealerRater Jun 1, 2025

I love this place.They're very helpful.They help me with everything I need.They did everything I asked and so much more

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DealerRater May 31, 2025

Extremely friendly and informative. Fast, courteous, on time. It was an enjoyable experience. The place was clean and comfortable.

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DealerRater May 30, 2025

Staff are very friendly and helpful. They handled all of my little issues with no questions asked

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DealerRater May 29, 2025

The dealership staff is friendly and courteous. The service area was clean and had fast customer service

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Google May 27, 2025

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DealerRater May 26, 2025

Devon welcomed us from the start at the front door. Never pushy but Was able to answer all of our questions and get us on the road with our new vehicle.

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DealerRater May 25, 2025

Very friendly easy to talk to them very clean waiting room mechanic was easygoing and I could talk with him thanks

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DealerRater May 25, 2025

Smooth transaction even though I had to make a second trip back Definitely do business with again

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Google May 24, 2025

Made an appointment—fast service, under an hour!

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Google May 23, 2025

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Google May 21, 2025

Sales dept friendly and courteous Service dept is the same. Have had many good interactions with them both

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DealerRater May 21, 2025

Nice people all the way around. Very easy to work with . They had what we wanted and made the deal

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DealerRater May 17, 2025

I love this service dept. making an appointment is easy online and they are ready for me. Staff is friendly and welcoming! Love that I can just pull in the garage.

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DealerRater May 16, 2025

Good service, price with coupon, and staff...excellent.. They had suggestions on needed items for performance.

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Google May 15, 2025

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Google May 15, 2025

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DealerRater May 14, 2025

The staff was friendly and courteous and the work was done in a timely manner.

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DealerRater May 13, 2025

Vision Nissan was great to deal with. Handled my deal with professionalism and no gimmicks. Would definitely recommend using them if you’re in the market!

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Google May 13, 2025

I had a serious misfire issue, talked to Alan on the phone and he told me to get there asap. I was given a rental vehicle and helped through the process every step of the way

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Google May 10, 2025

My experience was great friendly,professional, my husband tho says the back still shakes, new Rotors against old break pads

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Google May 10, 2025

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DealerRater May 9, 2025

Staff is very friendly and knowledgeable. And the young lady that takes care of payment, (sorry can’t remember her name) does a great job with the coffee and creamers!

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DealerRater May 9, 2025

Stopped in for oil change was done in a reasonable time while waiting Excellent service

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DealerRater May 7, 2025

Great service. Thorough checkup and reassuring. The service tech was also very friendly, knowledgeable and accommodating of my time.

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Google May 3, 2025

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DealerRater May 3, 2025

I called into the dealership and asked if I could have some leasing options over the phone because I live 20 miles away and Vic and management were very responsive and timely with over the phone estimates and got me a great deal on a lease. It turns out I called at the end of month and got a great deal. The whole process was done in about 5 hours with credit check test drive and multiple phone calls. Very professional and courteous process.

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Google May 3, 2025

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Google May 1, 2025

Good deal, good experience, no pressure, fair price, solid vehicle.

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Google May 1, 2025

Great team st Vision Nissan. Thank you, Devon, for helping to make our purchase of a 2024 Titan truck, a smooth one. Appreciated the non-pressure approach and your follow-up calls to make sure we were happy with the overall process and purchase. We'll definitely recommend anyone interested in a Nissan product to head out to the Canandaigua dealership!

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DealerRater Apr 29, 2025

everyone was very pleasant the mechanic was very informative.It was a very good experience.not only did they address the problem i had come in for they also did a multi point check on my vehicle

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DealerRater Apr 29, 2025

Had my Altima in for an oil change, tire rotation and state inspection. The work was performed competently. The staff was very courteous.

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DealerRater Apr 29, 2025

Very quick and efficient. I needed an inspection and oil change, walked in without an appointment and was out of there with a nice clean car within an hour.

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DealerRater Apr 29, 2025

Fast easy and professional Friendly peasant atmosphere and just a good overall experience Fun fast

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DealerRater Apr 28, 2025

It was good. Any questions were answered. Any issues Were resolved. Always willing to help in any way.

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DealerRater Apr 25, 2025

Good. Good. Good. Chase was very helpful and knowledgeable, by giving us honest and truthful answers to our questions. We would purchase from him again if we need to.

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DealerRater Apr 25, 2025

I was taking care of quickly, and with friendly, courteous, people. I would deffiately come back to this dearlership

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DealerRater Apr 25, 2025

This was my 1st oil change since I received my 2021 Rogue! It was suggested that I also have tire rotation done which made sense to me! Very nice gal, Tianna, told me that it would be about 1 1/2 hours so that was fine! I saw Chase, who sold me this car, & got to gab with him for a bit! Forty-five minutes after my car went in, it was done!! All seems fine & im loving my “new to me” bright blue Rogue😊

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DealerRater Apr 24, 2025

Just an amazing place good atmosphere good people. They gave me a ride to the gym while they worked on my truck. It was very nice of them.

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Google Apr 24, 2025

Fast professional service

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DealerRater Apr 23, 2025

Excellent service Have bought 3 Nissan's from this dealer what keeps me coming back is the service department.

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Google Apr 23, 2025

I purchased a new Frontier from them back in September. Overall I was feeling okay about it, but there were some little inconveniences that were frustrating me. A cab light not turning on when doors opened and a rattling sound above the front passenger seat. When I called for the appointment the team was respectful and helpful. One part needed to be ordered to fix the light, but there wasn't a clear cause for the rattling. When I came back for the replacement of the light, I mentioned the rattling again and a service teammate let me stay with ... Read More

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DealerRater Apr 20, 2025

Service was excellent. Not fond of your telephone auto service. And parts couldn't help me with a tire quote.

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Google Apr 20, 2025

Excellent service during the purchase. Took the time to make sure I understood every step in the process. After the sale was done made sure the car was good to go and explained the operation to me

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DealerRater Apr 19, 2025

Staff is great and coffee and creamers are the best. Plus little bags of snacks are an added touch

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Google Apr 17, 2025

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DealerRater Apr 15, 2025

Very impressed with the service and the car wash at the end of the oil change

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DealerRater Apr 15, 2025

No gimmicks. Straight forward deal. ( I am supposed to use at least 15 words to describe, but I said what I wanted to say, so I'm just filling the rest with these words.)

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Google Apr 15, 2025

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DealerRater Apr 14, 2025

The salesman Chase was excellent and very knowledgeable/friendly. The entire staff were also very friendly and accommodating. My wife and I purchased 2 new vehicles. Very happy.

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Google Apr 13, 2025

Matt Poquette was well prepared. He was always aware of our needs. He accommodated change. He was never pushy or impatient. He was very easy to work with!

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DealerRater Apr 13, 2025

Fast, easy, comfortable waiting area, friendly personnel, had an oil change and tires mounted and balanced in approx 1 hour.

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DealerRater Apr 11, 2025

Was not pleased with the fact that our frontier was not prepped for delivery.it wasnt cleaned, stickrs still on the windows and undercoating neede to be touched up

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DealerRater Apr 10, 2025

Over all decent experience. 24 hours later I got a better apr rate through reliant. 7.49% down to 6.49%... Ed tried his best to upsell a few package and discount them. We didn't need them and would of been wasted money.

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Google Apr 9, 2025

Great price, easy process to purchase.

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DealerRater Apr 6, 2025

Came in for an oil change. Service was completed quickly, had me back on the road in under 40 minutes.

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DealerRater Apr 6, 2025

They were compatable with the price of what was done . They were friendly and pleasant.

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DealerRater Apr 3, 2025

Everyone was great the minute I walked in the door good communication, good energy good service. Everything was excellent

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DealerRater Apr 3, 2025

Service was fast and accurate. Was notified about repairs and cost up-front. Comfortable waiting room.

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DealerRater Apr 3, 2025

The people are always very friendly and helpful when I visit. The oil change was quick and I was able to schedule the appointment the day after I called to set it up. They even washed my car!

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Google Apr 3, 2025

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Google Apr 2, 2025

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DealerRater Apr 2, 2025

Very professional Did a great job,?? pleased with the work Will come there again Very pleased

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DealerRater Apr 1, 2025

Matt was very easy to work with. Answered all my questions and went over everything that I needed to know.

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DealerRater Apr 1, 2025

I have no complaints about my experience in leasing my new vehicle and I would recommend anyone to Vision of Canandaigua

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DealerRater Mar 30, 2025

Very helpful, not pushy. Knowledgeable. Also Dan & Iric were nice to work with, along with Josh(?)

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Google Mar 30, 2025

We purchased our third car from Visions Nissan in Canandaigua. Sales staff are always helpful, never pushy. Sales Manager has always been easy to work with. They truly are interested in making you happy and earning your business. We will be back when its time to get another car.

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Google Mar 29, 2025

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DealerRater Mar 29, 2025

Always and out very quickly and great service. The mechanics are very friendly and courteous .

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Google Mar 29, 2025

Shorter waiting time than expected.

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Google Mar 27, 2025

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DealerRater Mar 26, 2025

Service is always reliable and the staff is always friendly and keeps you updated on what's going on.

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DealerRater Mar 23, 2025

They fixed my wire harness. Very good people to work with. Very helpful and informative

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DealerRater Mar 22, 2025

Matt (sales person) was great as well as Dan (financial person). Over all good experience but as always too time consuming process.

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DealerRater Mar 22, 2025

Friendly, knowledgeable staff. Easy to work with and no pressure sales. Chase, Iric and Dan were great to deal with.

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DealerRater Mar 22, 2025

Jonathan was great, he truly cares about his customers. Very please with my visit and will return when needed.

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DealerRater Mar 16, 2025

I dropped off my truck while I was on vacation and they were able troubleshoot the issue i was having which only happened when truck was cold in the morning.

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DealerRater Mar 16, 2025

Attentive friendly and responsive to calls and questions with clear explanations and as timely with repairs as was possible

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DealerRater Mar 14, 2025

I can’t say enough about this dealership. I was in and out in 40 minutes for a routine oil change and tire rotation. The service manager and all involved were so polite and courteous. I’m so glad I will be dealing with this dealership from now on.

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DealerRater Mar 14, 2025

Great service in and out in less than 1/2 hour, we were very pleased!

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DealerRater Mar 13, 2025

I went to get an oil change at Vision Nissan in Canandaigua on a Saturday and they got me right in through the express service. Jonathon Jenkins assisted me and was very friendly and knowledgeable. I will definitely return for any service needs.

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DealerRater Mar 11, 2025

I love getting my car serviced at Vision Nissan in Canandaigua! They are so good at communicating and are very professional. The waiting are is clean and comfortable and has everything I need whether I want to work or just read or watch tv or surf !

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DealerRater Mar 8, 2025

I had a inspection done and happy only to there a half hour. Great service

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DealerRater Mar 8, 2025

This was first service appointment with Vision Nisson and Jonathan was very professional and clear on everything that was taking place. So far I would give them 5 Stars out of 5. I plan on making them might default service provider. I am more than pleased.

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