Customer Testimonials
This KIA has been a dependable car for over 3 years with minimal maintenance required. It has surpassed the expectations that we had for this vehicle, as it replaced a Lincoln!
Thank you guys for the great Saturday service to my Nissan Rouge. Oil change, tire rotation, and New York State inspection.
Hayden and Jonathan helped me out so much. I will be returning for future services and other business.
Always very friendly service technicians. comfortable waiting area. Service requests handled efficiently and accurately. Recommend.
I was able to get in quickly for my inspection. I was very appreciative, and I was in and out quickly.
Fantastic customer service. Very pleased with the quality of the service and the knowledge of the employees
Arrived on time and vehicle was taken right in. Under warranty and problem was fixed. Friendly service and nice waiting area!
I had work done on my 2017 Nissan Rogue. I was very satisfied with the customer service and great communication.
Perfect as always!!!! Loved working with Chase!!!!!
They do a great job. Fast and thorough and provided inspection video with details underneath the car. I am very happy with their service.
Vision staff get it! Always top notch in all aspects of business relationship. Customer first!
I am very satisfied with the service that I receive at Vision. Curteous and efficient.
Very good customer service. Nice waiting room - excellent coffee ! It was a very pleasant experience
Nice service experience and clean dealership Quick service team got me in and out quickly nice area to sit in with coffee and TV
This dealership sells Nissan cars at an affordable price. The have friendly service people who help.
Work has been crazy had a couple extra minutes I pulled in to express within 30-45 minutes oil change and other things were done
Very pleased with the service here. They have never messed up anything on my car, as other service stations have in the past.
Best dealer ship I’ve been to in a long time great service great people
Great people to work with and they were very forthcoming with all information about my car.
Very pleased with how fast service is nice people goes above and beyond to make sure I'm satisfied!!
Service is always great, car comes back clean, and all our questions are answered. Service advisor is always professional and polite.
It was a Saturday afternoon and they got me right in and mounted my tires for me!
Service appointment was thorough, completed as requested, in a reasonable time. Full explanation provided of findings.
Prompt friendly service in a state of the art facility. I always feel welcome when come in for service.
A bit lagged in response to a recent recall. I had to inquire and the parts were there.
I receive excellent service at Nissan in Canandaigua. They are timely and keep me informed.
Always quick to help. Is very knowledgeable. The service guy very friendly and the mechanic Ted was wonderful
They were helpful with the services I needed completed and were able to answer all my questions
Although very busy, was greeted by 2 different staff stating they would be us shortly.
They are the greatest team. I’m serious. Good communication and work well with customers. I’m very happy with them.
Amazing customer service Quality work I was able to get in a lot sooner then I had expected Overall very appreciative of the Nissan Canandaigua
John was AWESOME AND SO WAS TECH they were on top of things and told me everything and what they were doing
Very quick service,as I drove in without an appointment and I was out within 30 minutes, very friendly too
Excellent staff they went above and beyond to make the deal very friendly and took their time to see that I got what I wanted.
Everyone was kind and considerate on a job well done. Wait time was minimal and I was in and out in no time when I picked up my vehicle.
I bought a car from this dealership with less than 25k miles on it in March of this year, but I was really disappointed that I just had to pay for a new battery. I chose to finance a newer vehicle (2021) with a monthly payment higher than I’ve ever paid, in order to avoid having surprise maintenance expenses that are usually due down the road. So it kind of sucked having to pay for this replacement on a “new” car but the staff was very nice.
Always helpful and honedt@ luv these guys,! I know I can count on them to tell me the truth and not oversell
I was very happy with the people who work here. They were helpful and pleasant to deal with. I would recommend this dealership to my family and friends.
I trust my car at Nissan because I know Mark the service manager is always on top of the work that is done. I hope Nissan continues to provide customers with this type of service.
Very helpful with the warranty issue and in sign and finding out if the part was covered
Service department was great as usual, providing excellent customer service. Additionally it was good to meet Iric Klapper General Manager
Everyone on the team is and there and ready to work as soon as the place opens. They give quality customer service and always provide a thorough explanation of services rendered. I
Was very happy with my service especially because I had to reschedule on them twice!
The service manager Mark Jenkins was excellent! He was helpful, positive and thorough in his role. A pleasant experience.
Mark and Jonathan at Vision Nissan were very professional and easy to deal with. They cared about keeping my car safe and running great.
The oil change was quicker than had been estimated by the service rep. Service Rep was very nice, but overwhelmed by handling multiple customers at once. (2 in person and one on the phone). Possibly there should be more than one service rep on a busy day.
They are so friendly and took care of my tire problem and finished in less time than they told me. John was great too...efficient, friendly. Great job guys!!
They are easy to make appointments with and very friendly. The staff answered all my questions In a professional way and with patience. Clean and warm waiting area .
The service was very helpful and accommodating. They have helped me in keep my car in running order. Everyone was very helpful and friendly to me.
Excellent customer service. My truck is always taken care of! And you exceeded my expectations.
The manager of the Service department very helpful and made sure everything was looked over and all questions were answered with over looking me
The service department was excellent. Very detailed in the work and the cost. Good communication.
Awesome staff and wait time was low, happy to being a customer also will recommend to friends
The service team delivered absolutely perfect service! They are always a pleasure to work with! I am always treated with courtesy and respect!
They communicated regularly and with detail about the progress of the vehicle and steps they were taking to address the problem.
Friendly service knowledgeable willing to go the extra mile will shop there again thank you
Everyone was friendly and the wait time was minimal. They were very accommodating with my appointment.
The service was performed quickly and we were on our way home. Would recommend to all my friends.
Great day today getting a recall , oil change and tire rotation done. The advisor was on top of it all.
Vision Nisan in my go-to-dealership for service on both my Nissans. I've been able to get my service and state inspection done on time and very professionally handled. The service department really stands behind the vehicles they sell.
They were very helpful & friendly. Explained all the service that had been completed at that time.
My service was great! My car was taken care of in a timely fashion and I was treated with respect!
Jonathan and the other mechanic.. kinda older guy helped me so much with my car's mirror. Appreciate you guys so much! 5 star isnt even enough.
Great customer service!!! He was very nice and professional, was able to get in and out.
Great customer service very informative nice polite and helpful always a pleasure to go there Fast service also
Happy with everything at the current dealership. Recommend them to my family. Can't be more happy.
1st Visit to vision Canadaigua was a very pleasant one. Was met with pleasant service staff. Chose to do the express line for oil change. Service was done in a timely manor and much to my surprise the bill was comped by the dealership.
Jonathan, Justin and the cashier could not have been more pleasant. I was in and out in a much shorter time than estimated. Top notch for sure.
Everyone I dealt with was pleasant and service was very fast. Waiting room was comfortable
Very helpful, answered all my questions I asked. Went above and beyond to get the Truck I wanted
Easy to make appointment,staff were very cordial, took car in on timely fashion, wait time reasonable, & explained paperwork when finished.
great stuff gave me the run down and everything super pleased with the outcome and the car feels nice feed back was also nice so im happy to say the next time i need to get an oil change or anything of the sort ill definitely be checking out ca nissan
I love taking my car to Nissan. I drive 45 minutes just to go there. Mark always fits me into the schedule and always tries to get me in and out as quick as possible!
They fixed my car quickly and recommended future items to monitor. Friendly and accommodating!, would highly recommend
We’ve had Justin Whitney help us with some things he very knowledgeable , about service needed . Good job !! Thanks again .see you next time . Thanks
Always accommodating , very informative, cordial, and a nice place. Clean too. Got my car in quick when I called for an inspection.
Service was very fast and everything was went well pricing was up front all issues were taken care of
My service was excellent . John was outstanding and the shop got my car out in what seemed to be no more than 15 minutes.
Mark was great! Very accommodating and got me right in and out. Highly recommend Cndga
From the time I arrive until I leave they are always attentive and interested in serving the customer— very satisfying!
I find Vision Nissan Canandaigua very knowledgeable, accommodating and efficient. These are very import to me and my busy life.
Mark is the best and the main reason I travel to Canandaigua. Always honest and professional.
Excellent service and respectful employees I recommend to my friends thank you nissan family for you professionalism
Mark was very accommodating and informative. The dealership got me in and out in no time costing comparatively less than other dealerships.
I have been taking my car here for at least 10 years and have been happy with their service.
Very quick service for an inspection with no appointment necessary! Friendly staff that made the 15 minute service fly by! I’ll definitely be back for service. Best dealer service I have ever experienced
They were kind and helpful. This was a 7000.00 transmission job on a 2018 Nissan Mariano. That’s a ton of money that I had no choice other than put into it as I still owe 1700.00 on this car with over 100,000 miles so it’s not work anything as a trade. It was fast. They said 2 to 3 days. It was 2. My transmission is smooth. I drove it going bad for a month, and didn’t realize how much I was not appreciating my car until it was bad. Now it’s like unicorns sliding down rainbows. I am very very pleased with ...
Very timely and efficient. Courteous as well. I really can't come up with fifteen words.
Excellent interaction. Staff did what they said they would do and it all worked out.
Great people friendly. Place is clean and neat. Fast service. Alway willing to answer any questions yiu may gave.
100per cent better than those people who tell you one thing than don’t carry thru .I was ready to switch brands
They were very helpful, they completed my service in a timely manner, and great customer service.
They were suler friendly and quick with my oil change. I highly recommend and will go back .
I love everyone at vision Nissan. They take very good care of me and my family’s cars.
This dealership is under new ownership. They do nolonger honor free tire rotation on the purchase of new tires. The mechanics at this Nissan Canadaguia facility are excellent in doing their job correctly.
Fantastic experience!
Very pleasant and fast